Refund policy

Return & Refund Policy – Ryancowananc
Last updated: June 2026

At Ryancowananc, we want you to be fully satisfied with your furniture stools. If you are not completely happy with your purchase, please review our return and refund policy below.

1. Return Window

• You may request a return within 30 days of receiving your order.
• Items must be unused, in their original condition, and in the original packaging.

2. Non-Returnable Items

• Custom or personalized items cannot be returned unless defective.
• Items damaged due to misuse or improper handling are not eligible for a refund.

3. Return Process

• To initiate a return, contact us at info@ryancowananc.com with your order number and reason for return.
• We will provide instructions for returning your item.
• Customers are responsible for return shipping costs unless the item is defective or the return is a result of our error.

4. Refunds

• Once we receive and inspect the returned item, we will notify you by email of the approval or rejection of your refund.
• Approved refunds will be issued to the original payment method within 5–10 business days.

5. Exchanges

• Currently, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order.

6. Damaged or Defective Items

• If your item arrives damaged or defective, please contact us immediately at info@ryancowananc.com.
• We will provide instructions to replace the item or issue a full refund, including shipping costs.

7. Contact Us
For questions regarding returns or refunds, please contact us:
Email: info@ryancowananc.com
Phone: +1 3039578419
Address: 16358 Orchard Grass Ln, Parker, Colorado 80134, United States